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How Do I Get My Money Back From Google Play?

google play store refund

Merely like when you buy a physical product, it's possible to get refunds on digital goods every bit well. With the Google Play Store, that includes apps, games, movies, books, and more. We'll testify you how to become your money back.

The Google Play Shop has a few different refund policies for the diverse products it sells. Apps and games can be refunded inside the starting time 48 hours. Digital content such as music, movies, and books may be able to get refunded later on 48 hours.

Withal, the easiest and quickest way to get a refund on an app or game is to do information technology within two hours after purchase. Ane affair to keep in mind is that you can just get a refund for an app or game one time. If you pay for information technology a second time, you will not exist able to get your money back once again.

Get a Refund on an App or Game Immediately

If information technology has been less than two hours since you purchased the app or game from the Play Store, you lot can easily become a refund. First, open up the Google Play Store on your Android phone or tablet and navigate to the app or game y'all purchased.

play store listing page

Equally long equally you're withal in that two-hour window, you'll see a "Refund" push. Tap information technology.

tap the refund button

A message will enquire if y'all're sure that you desire to refund the purchase and uninstall the app. Tap "Yes" to proceed.

tap yes to proceed

That's all there is to it. Y'all'll exist instantly refunded to the payment method you used to brand the purchase.

Refunds Afterwards the Ii-Hour Period

Getting a refund after the initial two-hour window is a piffling more difficult. To be eligible, it must be less than 48 hours after the purchase of the app or game. This also includes in-app purchases.

For this method, we'll need to visit the Play Shop website in a web browser. Go to the Google Play website, visit your business relationship page, and select "Order History."

google play order history

Find your purchase from the list and select "Request a Refund" or "Report a Trouble."

select report a problem

A pop-up will announced with a driblet-down carte titled "Select an Selection." Click information technology and select the choice that matches your situation.

select a refund reason

Depending on your choice, you'll see some information well-nigh Google's refund policy. Since nosotros're outside of the 2-hour full-refund window, nosotros'll need to fill out the form. Describe your situation in the text box beneath and tap "Submit."

explain situation and submit

A message will explicate that you lot should receive an e-mail most the refund conclusion inside 48 hours. Note that refunds after the ii-hr window are non guaranteed.

Refunds for Movies, TV Shows, Music, and Books

Refunds on movies, TV shows, music, and books from Google Play are even trickier. The refund period and policies differ depending on the type of content.

Movies & Tv set Shows

  • Yous tin can request a refund inside seven days as long as you oasis't already started watching it.
  • You accept 65 days to request a refund if the movie or TV bear witness is lacking.

Music

  • You can't go a refund on a YouTube Music streaming subscription once it starts. You only have the option to cancel or intermission your subscription.

Books

  • You tin can request a refund within seven days of buy.
  • You have 65 days to request a refund if there's an consequence with the e-volume.
  • E-book bundles can only be refunded as a bundle, not as private books.
  • All sales are final on due east-book rentals.

Audiobooks

  • All sales are final on audiobooks unless y'all live in South korea, in which case you have vii days from purchase to do so if you haven't already listened to it.
  • You lot tin asking a refund at whatever time if the audiobook doesn't work.

With all these rules in mind, the process of requesting a refund is pretty straightforward. First, get to the Google Play website in a web browser, visit your business relationship page, and select "Lodge History."

google play order history

Discover the content you'd like to refund and click "Request a Refund" or "Study a Trouble."

click report a problem

A pop-upwards volition appear with a drib-down menu titled "Select an Option." Click it and select the pick that matches your situation.

select a situation

Depending on your choice, you'll encounter some information about Google'southward refund policy. Describe your situation in the text box below and tap "Submit."

describe situation and submit

Refunds on digital content are not guaranteed. Yous should expect to hear from Google within 48 hours subsequently your asking has been put in.


In general, the quicker y'all tin can make a determination on getting a refund, the improve your chances of success are. Hopefully, you tin can become your money back and put it toward a improve purchase!

Source: https://www.howtogeek.com/697141/how-to-get-a-refund-from-the-google-play-store-2/

Posted by: samonscancest.blogspot.com

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